According to the FCA, culture audits, culture prints, and culture maps are precisely where the problem with culture starts. FCA considers that as soon as we attempt to wrap metrics around culture or conduct, we are missing the point because…
Introduction On 28 June 2023, the FCA published a reminder article on the upcoming go-live of the Consumer Duty. It posed “10” (well, 14 actually) key questions for firms to consider. We thought it would be useful to map those…
The Financial Conduct Authority has made it clear that Consumer Duty is not a “once and done” exercise and firms should be continually challenging themselves to ensure they are delivering good outcomes for clients. Consumer Duty implementation can be a complex journey…
There is plenty of theory about how to manage conflicts of interest. There are rules saying what you can and can’t do. The really practical stuff about how you should go about managing conflicts of interest in your business is…
__________________________________________________________ Dina Devalia Managing Director, Quantuma Link to Dina’s profile M: +44 (0)7557 419 361 E: dina.devalia@quantuma.com
