This post summarizes a series of roundtable discussions that four of our senior consultants held with regard to data management. The roundtables were focused on how integral data management is to various initiatives within financial services. We’ve organized a number…
As the year draws to a close and the holiday season approaches, I find myself reflecting on the many challenges and triumphs we have faced in the compliance field. From navigating the complexities of regulations to ensuring the ethical conduct…
Introduction Two months in, the FCA’s Consumer Duty has had a significant impact in the context of the SM&CR. It has: · placed a greater emphasis on the importance of culture and conduct in SM&CR firms; · raised the bar…
The new Consumer Duty has ushered an era marked by elevated standards, better transparency, and a renewed emphasis on trust. Previously, firms simply needed to demonstrate to the regulator that they had followed the regulatory signposts even if customers didn’t…
Every transformative journey, no matter how well-intentioned and well-informed, has its blind spots. Recognising and addressing these is not just a necessity but a duty as the name Consumer Duty infers. Firms need to do this to not only meet…