Consumer Duty – Beyond the 31 July deadline
The Financial Conduct Authority has made it clear that Consumer Duty is not a “once and done” exercise. Firms should be continually…
Category Consumer Duty
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LC Podcast Consumer Duty MI Insights
Read MoreLC Podcast Consumer Duty MI InsightsLC Podcast: The FCA’s Use of Data under the Consumer Duty
Read MoreLC Podcast: The FCA’s Use of Data under the Consumer DutyFCA Consumer Duty Impact on SMCR
Introduction The FCA’s Consumer Duty has had a significant impact on the SMCR. It has: First: great emphasis on culture…
Embedding Consumer Duty into business as usual
The new Consumer Duty has ushered an era marked by elevated standards, better transparency, and a renewed emphasis on trust.…
Have you checked your Consumer Duty blind spots
Every transformative journey, no matter how well-intentioned and well-informed, has its blind spots. Recognising and addressing these is not just…