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Managing Conflicts

About the Course

Our managing conflicts course provides financial services staff with a comprehensive understanding of conflicts of interest and how to manage them effectively.
You will refresh your knowledge of existing framework for managing conflicts of interest.
Gain some practical tools and techniques for identifying and managing conflicts of interest in a compliant and ethical manner.
Build the knowledge and skills to maintain best practice in managing conflicts of interest.

Duration

90 minutes

Learning Outcomes

By the end of this training course, participants will be able to: 

  • Describe the concept of conflicts of interest and explain why it is important for financial services s to manage them effectively 

  • Understand the regulatory requirements and expectations relating to conflicts of interest management in the financial services industry 

  • Identify and assess conflicts of interest that may arise in their day-to-day work 

  • Develop and implement appropriate measures to manage conflicts of interest, including identifying must-have policies and procedures 

  • Apply practical steps towards compliance and best practice in managing conflicts of interest, including understanding roles and responsibilities, and using case studies to identify hot topics relevant to their area of the business 

  • Understand the implications of non-compliance with conflicts of interest regulations, and the potential consequences for both the firm and the individual staff member 

  • Refresh their existing knowledge and update their framework for managing conflicts of interest to ensure it is up-to-date and fit-for-purpose.

Required Knowledge and Skills

The course is suitable for anyone in the financial services industry. This course can be adapted so that it specifically addresses individuals working in specific financial services roles such as risk and compliance, front, back, and middle office personnel, board members, and senior managers.

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