Susana Eddy
CASS Specialist
Susana is a regulatory and governance specialist with over 15 years of experience in financial services, including sectors such as investment management, fintech, and insurance. Susana has worked at organisations such as Deloitte, BlackRock, FNZ, and NFU Mutual, delivering regulatory oversight, compliance frameworks, and operational risk management.
Her work has included leading regulatory change projects, managing audit and assurance activities, and supporting firms in meeting UK regulatory requirements. She has been responsible for the development and implementation of governance structures, oversight processes, and risk reporting. Susana has chaired internal committees, prepared board reports, and supported supplier evaluations as part of regulated procurement exercises.
She has designed and delivered training on regulatory topics, contributed to the development of policies and procedures, and worked with internal and external stakeholders to assess and improve compliance with FCA standards.
Example Engagements
Regulatory Compliance & Risk Oversight: Advising on UK regulatory frameworks including client assets (CASS), safeguarding, SM&CR, and operational risk; supporting the design and maintenance of governance and control environments.
Governance, Reporting & Audit: Chairing oversight forums, preparing board-level reporting, managing regulatory risk registers, and supporting internal and external audits, including remediation and control enhancements.
Third-Party Oversight & Assurance: Leading supplier due diligence and RFP processes; assessing outsourced provider compliance with regulatory expectations and operational standards.
Training, Policy & Stakeholder Engagement: Developing regulatory training programmes, drafting internal policies and procedures, and working with senior stakeholders to embed regulatory requirements across business functions.
Expertise: Strong working knowledge of FCA CASS rules, with direct experience in reconciliations, CMAR, Resolution Pack, breach management, client asset operations, and risk and control matrices.